Job Title : Accounts Receivable/ Collections Specialist
Job Location : Harrisburg, PA
Pay range : $20.00-$23.00/hour
Full time
ACCOUNTS RECEIVABLE COLLECTIONS SPECIALIST
This position offers an excellent opportunity to work with a long-standing, reputable company in Harrisburg, PA. For over sixty years, and four generations this company has focused on high-end products, customer-focused service, and solid 24/7 support, and continues to deliver every day with dedication and integrity. They sell, service, and install best-in-class equipment and technology products, but ultimately, it all starts with quality customer service.
This position offers an excellent opportunity to work with a long-standing, reputable company in Harrisburg, PA. For over sixty years, and four generations this company has focused on high-end products, customer-focused service, and solid 24/7 support, and continues to deliver every day with dedication and integrity. They sell, service, and install best-in-class equipment and technology products, but ultimately, it all starts with quality customer service.
As the Accounts Receivable Collections Specialist you are responsible for the handling of duties in support of accounting for all departments of the Corporation. This role is also responsible for assisting all departments as needed with accounts receivable collections, customer requests, data entry, and special projects while maintaining complete confidentiality regarding all information.
Requirements:
- General Computer Skills
- Microsoft Office including Outlook & Excel
- Accounting software experience is helpful but will train on industry-specific software.
- Customer Service
- Interpersonal Skills
- Proven Problem-Solving forte
- Communication Abilities (both verbal and written)
- Team Player Behavior
- Planning/Organizing/and Prioritizing capabilities
- Takes Initiative
- Reading Comprehension Abilities
Essential Duties and Responsibilities:
- This is an AR/Collections role but it’s more of a customer service approach rather than a straight collections approach.
- Perform collection procedures on past due accounts receivables by contacting customers by phone, email, and mail for payment on past due invoices.
- Research invoicing and/or payment issues.
- Identifies and/or clarifies issues inhibiting customers from paying past-due invoices.
- Make recommendations to resolve and prevent payment delays.
- Update notes in the accounting system related to the status of past-due receivables.
- Identify and implement improvements to accounts receivable processes.
- Take credit cards and ach payments over the phone from customers paying their invoices.
- Maintain accurate, up-to-date records of all accounts receivable customers. Including complete name, mailing address, telephone number, and contact information for payments.
- Assist with the daily incoming phone calls.
- Perform all necessary filing.
- Perform any other tasks, jobs, or functions that may be assigned.
- Function as a team member and work diligently to promote team spirit among fellow employees.
Submit your application now and join our team! Apply now!
