Call Center Agent - Outbound
Job ID: MA145571917
Job Location: Harrisburg, PA
Pay Range: $20.00/HOUR
Job Type: Contract
Administrative Support Assistant – Protective Services (Temporary | $20/hr)
Location: Harrisburg, PA
Schedule: Monday–Friday | 8:00 a.m. – 4:30 p.m.
Pay Rate: $20.00 per hour
Duration: 6-month project with potential to go long-term
Work Environment: Onsite (no remote option)
Parking: Included
Schedule: Monday–Friday | 8:00 a.m. – 4:30 p.m.
Pay Rate: $20.00 per hour
Duration: 6-month project with potential to go long-term
Work Environment: Onsite (no remote option)
Parking: Included
Job Overview
Abel Personnel is seeking a dependable and detail-oriented Administrative Support Assistant to support a Protective Services Unit that investigates abuse, neglect, and financial exploitation of older adults. This is a temporary, onsite role for a 6-month project with the potential to extend long-term based on performance and operational needs.
This role requires professionalism, discretion, and strong administrative skills while supporting sensitive casework in a structured office environment.
Key Responsibilities
- Provide administrative and clerical support to the Protective Services Unit
- Make professional telephone calls to nursing homes, care facilities, and related organizations
- Enter, update, and maintain client information using the department's system (training provided)
- Copy, scan, and organize confidential documents
- Assist with document preparation and case file maintenance
- Occasionally drive to offsite locations to obtain document signatures
- Work independently and manage assigned tasks after training is complete
Required Qualifications & Skills
- Strong computer skills are essential
- Proficiency in Microsoft Word and Excel
- Ability to learn new systems quickly (training provided)
- Professional telephone and communication skills
- Experience using photocopiers, scanners, and standard office equipment
- Strong attention to detail and ability to handle sensitive information confidentially
- Reliable transportation and ability to drive occasionally for work-related duties
- Ability to work onsite during standard business hours
Required Background Clearances
Candidates must be able to obtain and maintain the following clearances:
- Pennsylvania Child Abuse History Clearance
- FBI Criminal Background Check
- Pennsylvania State Police Criminal History Check
Clearances must be completed prior to start and are required for continued assignment.
What We Offer
- $20/hour pay rate
- 6-month assignment with potential to go long-term
- Consistent weekday schedule (no evenings or weekends)
- Onsite parking included
- Training on required systems and processes
- Opportunity to support important community-focused work
Why Work with Abel Personnel
With over 55 years of experience, Abel Personnel is a trusted staffing partner connecting professionals with meaningful opportunities throughout Pennsylvania. We are committed to professionalism, compliance, and placing candidates where they can succeed.
How to Apply
Apply through Abel Personnel’s job board to be considered. Qualified candidates will be contacted to discuss next steps.