Customer Service Representative
Job ID: GZ409122619
Job Category: Customer Service
Job Location: Middle River, MD
Pay Range: $17.00 - $18.50/HOUR
Job Type: Contract
CUSTOMER SERVICE REPRESENTATIVE – EVENING SHIFT
- $17.00 PER HOUR
- Middle River, MD
- Full-Time Evening Shift
- Paid Training Provided
Now Hiring Customer Service Representatives in Middle River, MD
Abel Personnel is seeking Customer Service Representatives for a leading transportation and tolling services program in Middle River, Maryland.
This is an excellent opportunity for candidates seeking:
✔ Customer Service Jobs
✔ Call Center Jobs
✔ Inbound Customer Support Roles
✔ Entry-Level Customer Service Opportunities
✔ Full-Time Evening Shift Jobs
✔ Long-Term Career Growth
✔ Stable Employment with Paid Training
What You'll Do
As a Customer Service Representative, you'll assist customers by phone while providing exceptional service and support.
Daily Responsibilities:
- Answer inbound customer service calls
- Assist with account setup and maintenance
- Process payments and account transactions
- Resolve customer concerns and questions
- Explain account information and policies
- Maintain accurate customer records and documentation
- Meet quality and performance standards
Paid Training
Training Schedule:
Monday–Friday: 8:30 AM – 5:00 PM (4–6 Weeks)
Regular Work Schedule: Monday–Friday: 11:30 AM – 8:15 PM
Occasional Saturdays required with a scheduled weekday off.
Qualifications
Required:
✔ High School Diploma or GED
✔ Age 18+
✔ Strong communication and customer service skills
✔ Detail-oriented and dependable
✔ Ability to pass a background check and drug screening
Preferred:
✔ Customer service experience
✔ Call center experience
✔ Retail, hospitality, banking, healthcare, or administrative experience
✔ Experience handling customer inquiries and problem resolution
Benefits & Perks
Competitive Pay
Paid Training
Dental Benefits
Vision Benefits
Long-Term Career Opportunity
Supportive Team Environment
7 Paid Holidays
Work Environment
- Professional call center environment
- Primarily seated position
- Frequent computer and telephone use
- Structured, team-oriented workplace
- Performance-driven environment with ongoing support and coaching
Who Thrives in This Role?
This role is a great fit for:
- Customer Service Representatives
- Call Center Agents
- Retail Associates
- Bank Tellers
- Administrative Assistants
- Front Desk Professionals
- Hospitality Workers
- Healthcare Customer Service Representatives
- Recent Graduates
- Professionals seeking stable, long-term employment
Why Work With Abel Personnel?
For over 55 years, Abel Personnel has connected job seekers with top employers throughout Maryland and Pennsylvania. We specialize in customer service, call center, administrative, and professional placements while providing hands-on support throughout your job search.
Apply Today
Ready to build a long-term career in customer service?
Apply now for this Customer Service Representative job in Middle River, MD and take the next step in your career.
Abel Personnel is an Equal Opportunity Employer.
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