Customer Service, Sales Support Associate
Job ID: RS738308722
Job Category: Customer Service
Job Location: Harrisburg, PA
Pay Range: $50000.00 - $55000.00/YEAR
Job Type: Permanent
Customer Service/Sales Support Associate
Harrisburg Pa company looking to add a Customer Service/Sales Support Associate to their team. Located on Linglestown Road, you will provide customer service to both external and internal customers with exceptional service and support. Mon-Fri schedule 8:30AM – 5:00PM, $50-$55K DOE, after training potential to work remote two days a week.
Responsibilities of Customer Service/Sales Support Associate:
- As the voice of the company, you will interact with customers to ensure all questions are answered, communication may be over the phone, via email or in person
- Support Sales team in preparing Sales Orders
- Review orders for accuracy and all aspects of the order is correct
- Assist salesperson with quotes, correction of orders, shipping samples, corresponding with vendors
- Work closely with sales team to gain knowledge of vendors, states, taxes and tariffs when applicable
- Process warehouse orders
- Communicate order updates, delivery status and any other pertinent information to customer
- Work with salesperson on order inventory
- Assist with international and domestic packages and documents
Required Customer Service/Sales Support Associate
- Microsoft Office, 365, Excel and Canva
- Previous experience with an emphasis on customer service skills
- Ability to multitask
Compensation:
- Salary $50,000-$55,000 DOE
- Schedule Monday – Friday 8:30Am-5:00PM
- After training Potential to Work remote two days a week
Benefits:
- Health, Dental & Vision Coverage
- Generous PTO
- Paid Holidays