Susan Young

My Abel Story – Susan Young

My Abel Story – Susan Young

Susan Young

Before my employment began with ABEL, I worked with numerous large companies that offered great pay and benefits, but that was never enough to sustain me, nor make me a happy employee. I knew what I wanted from a company but was unsure that it was possible or even within reason of ever happening, until I started working with ABEL.

I had just resigned from a well-known insurance company when I received an email from Barb. It was about two days later that an interview was scheduled with Barb. When I arrived at the office, I was greeted by a sweet spoken young lady that advised me what was going to transpire for the next hour or so.

Once all the testing was completed, I meet Barb. Upon entering her office, I was greeted by a happy, confident woman that made me feel welcomed and comfortable enough to have a great interview. Barb was very personable, and to the point. I respected that she was professional as well as humane. Our meeting didn’t feel robotic or cold, nor did I feel like an applicant when the interview ended. Instead, I felt confident and assured that my skills were needed and wanted. I left her office feeling pretty good.

Well, sure enough, I received a call back from Barb, and she was excited to advise me of interviewing with the company. Everything she told me at our meeting happened exactly as she stated.

I started as a phone rep and my experience only enhanced within my short time here. Working with the customers brought about so many emotions for me. I was touched that I was doing something real, helpful, and full of purpose. I finally felt like I was making a difference in someone’s life. The gratitude from the customers is so heartwarming that it touched my heart, through the phone, and I finally found the pleasure I had been missing and yearning for at my previous places of employment.

I also want to add, it doesn’t stop there. The staff, including management, are just as personable, and offer a realistic environment as well. I have had a few obstacles, but with the understanding and managerial skills here, it makes working here pleasurable. I no longer feel like a number, I feel included, important and recognized. Feelings I never thought were in existence in a business world.

The working environment and the benefits are great. I appreciate the ability to grow within the company. I have a new position since I’ve been hired, and finally feel like I found where I belong. I thank ABEL for all things!