Computer Operator I Jobs in Richmond, VA

Computer Operator I Jobs in Richmond, VA

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Job Title : Computer Operator I

Job Location : Richmond, VA

Pay range : $20/hr


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Help Desk Tech Savvy Representative

Our client located in Richmond VA is in need of a Help Desk Representative. You will be responsible for monitor Company’s enterprise infrastructure and escalate issues as required. 12-hour shifts, 7:00 AM-7:00 PM. $20 Hour, Generous PTO, Sick, Health, Dental, and Vison.

Responsibilities of Help Desk Representative:

  • Assist in the daily operation of computer systems.
  • Carry out all tasks on the daily checklist under supervision.
  • Report all problems to Senior Computer Operator or Supervisor.
  • Take appropriate follow-up action on all customer queries under supervision.
  • Assist in the recovery activities necessary to restore normal operations.
  • Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.
  • Provide support to senior computer operators as required.
  • Track and document all issue using a tracking system
  • Performs additional duties and responsibilities as assigned

Requirements of Help Desk Representative:

  • Strong Customer Service
  • Tech Savvy
  • Enjoy working with computers
  • Must pass criminal history background check
  • Must pass an FBI like background check for obtaining a Gaming License

Benefits of Help Desk Representative:

  • Generous PTO
  • Starting Salary $20.00 per hour.
  • Sick, Floating Holiday, Dental, Vision, Medical insurance
  • 401k options

Submit your application now and join our team! Apply now!

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